Privacy Policy

Introduction

True H2O ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, phone number, and mailing address when you fill out a form, request a water test, or contact us.
• Service information including your water quality concerns, service preferences, and property details related to our water treatment services.
• Usage data such as pages visited, time spent on the site, and other analytics data collected through cookies and similar technologies.
• Location information such as your zip code to determine service area availability.

How We Use Your Information

• To provide and improve our water treatment services
• To respond to your inquiries and schedule appointments
• To send you information about our services, promotions, and water quality updates (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as scheduling software, payment processors, and email platforms. These partners are contractually obligated to keep your information confidential.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us or email us at Mjones@trueh20.net.