Our Guarantee
Lifetime Warranty
Peace of mind that lasts as long as your system. Every True H2O installation is backed by our comprehensive lifetime warranty covering parts and labor.
Contact Us About Warranty
What's Covered
Covered Under Warranty
- System components and parts
- Labor for warranty repairs
- Manufacturer defects
- Performance guarantee
- Tank and valve assemblies
- Electronic control heads
Not Covered
- Damage from misuse or neglect
- Normal filter replacements (consumable)
- Acts of nature (flooding, lightning)
- Unauthorized modifications or repairs
How the Warranty Process Works
Filing a warranty claim is simple. We handle everything so you can get back to enjoying your water.
Step 1
Call Us
Contact our team to describe the issue. We will help troubleshoot over the phone if possible.
Step 2
We Diagnose
A certified technician visits your home to inspect the system and identify the problem.
Step 3
We Fix It
We repair or replace covered components at no cost to you. Fast and hassle-free.
Warranty FAQ
Questions About Your Warranty?
Our team is here to help with any warranty questions or service claims. Reach out anytime.